DBDL Apparel Returns & Exchanges

We want you to feel great in what you wear. If something isn’t quite right—wrong size, wrong color, or simply not what you expected—we’re here to help.

Need to Make a Return or Exchange?

We’ve kept the process simple:

1. Start your return.

Email us at apparel@triadpartners.com and let us know what you’d like to return or exchange and why.

2. Check your inbox.

Our DBDL Apparel team will reply with return instructions and a prepaid return shipping label.

3. Send it back.

Print your return label, attach it to your package, and drop it in the mail. We’ll take it from there.

Return & Exchange Policy

Changed your mind? No problem.

Items returned within 30 days of the original purchase date are eligible for a full refund to the original form of payment or an exchange for a different size, color, or style, subject to availability.

Need a little more time? Eligible items returned 31–60 days after the original purchase date may be returned for store credit.

To qualify for a refund, exchange, or store credit, merchandise must be in its original, unworn, and resaleable condition with all original hang tags attached.

Our return policy does not cover ordinary wear and tear or damage resulting from improper use, accidents, or misuse.

Once we receive your return, our team will inspect and process it. You’ll receive a confirmation email with details about your refund, exchange, or store credit.

Exchanges & store credit: These are typically processed within 1–2 business days after your return is delivered to our warehouse.

Refunds: Refunds will be issued to your original form of payment. Please allow up to 10 business days after we receive your returned item for processing and for the funds to appear on your account. Timing may vary depending on your financial institution.

Customized Items

Made just for you means made to stay with you.

All customized and personalized item sales are final and are not eligible for returns or exchanges.

Damaged or Defective Items

Quality matters to us. Every piece of DBDL Apparel should arrive ready to perform and meet the standard you expect from us.

While it’s rare, occasionally a damaged or defective item may make it through our quality-control process. If you believe you received an item that is damaged or defective, email us as soon as possible at apparel@triadpartners.com.

Our team will respond promptly, review the issue, and work with you to make it right.

Questions? We’re Here.

Have a question about a return, exchange, refund, or your order? Reach out anytime at apparel@triadpartners.com.

By purchasing from DBDL Apparel, you acknowledge and agree to this Return & Exchange Policy.